Refund & Cancellation Policy

Last updated Aug 4, 2026

Refund & Cancellation Policy Last updated: August 4, 2026 This policy explains cancellations and refunds for HyperCoach LLC ("HyperCoach," "we," "us"). It supplements our Terms of Service. 1. Coach Subscriptions to HyperCoach Your subscription renews automatically each billing period until you cancel. You may cancel at any time from your account settings; cancellation takes effect at the end of the current billing period, and you keep access until then. Except where required by law, subscription fees are non-refundable and we do not provide refunds or credits for partial billing periods or for periods in which you did not use the Platform. If a payment fails, we may retry it and may suspend or downgrade access until it is resolved. 2. The Platform Fee The platform fee HyperCoach deducts from payments a coach collects from their own clients is earned when the transaction is processed and is non-refundable, including where the coach later refunds their client. 3. Payments Between Coaches and Their Clients Payments a client makes to a coach are between the client and the coach. The coach is the merchant of record and sets and handles their own refund terms, refunds, chargebacks, and disputes. HyperCoach does not issue refunds on a coach's behalf and is not responsible for those payments. Clients should direct refund requests to their coach. 4. Marketplace and Digital Products Because digital products and content are delivered immediately, all sales are final upon delivery except as required by law or as the seller expressly states. First-party products sold by HyperCoach are subject to this same rule unless stated otherwise at purchase. 5. How to Cancel Cancel your subscription in your account settings, or contact support@hypercoachhq.com for help. 6. Legally Required Refunds Nothing in this policy limits any refund or cancellation right you have that cannot be waived under applicable law.

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